See the documentation for the UC application software or UC appliance software to see what is supported. Existing UC app methods of backing up the software continue to be supported. Requirements on this page only apply to these software release combinations: Some applications may have application-specific rules that are different. ), 3rd-party blade/rack compute with local DAS or 3rd-party SAN/NAS. Select a dedicated high-performance RAID controller that supports RAID5. 2 Different app performance is likely when comparing a CPU of newer generation / slower base frequency with a CPU of older generation / faster base frequency (e.g. Follow Business Edition 6000 ordering guide for quoting instructions (toplevel product ID BE6M-M5-K9). NOTE: support varies by app and version. Each HyperFlex node will require a HyperFlex Data Platform (HXDP) storage controller VM of 8vcpu, in addition to the application VMs. for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. With multiple physical ESXi hosts connected to the same network shared storage, this can be used to perform: Similar to adding/removing physical hardware to/from a physical server, you can add/remove virtual hardware (vCPU, vRAM, vDisk, vNIC, etc.) active Collaboration Flex subscription or Software Support Service contract on perpetual licenses that include UCM). This feature provides an automated disaster recovery solution that works on a "site to site" basis, where a "site" comprises physical servers, VMware and SAN storage. Distributed Resource Scheduler (DRS) NOTE: support varies by app and version. Installed base version upgrades until end of support. The only supported scenario is a manual move to a different server, e.g. VSA is not really a "feature" but rather a storage product from VMware. 0:00 / 51:15 Configuring CUCM - Base Configuration Go CodeGuru 1.08K subscribers 278 Dislike Share 75,547 views Aug 19, 2015 Welcome back to another GoCodeGuru tutorial! application-specific rules and restrictions on co-residency (e.g. Virtual Machine Version (vmv) 1 Cisco Virtualized Voice Browser Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. Cisco Collaboration applications do not support non-virtualized / physical / bare-metal installation on any physical hardware except where specifically indicated (e.g. Not supported. you want to upgrade from 5.0 to 5.0 U3. Supported capacity and co-residency rules for UC must be followed before and after the migration. This may be because the feature is N/A for a UC deployment, or it has not been sufficiently tested before the app can support, or it causes an issue with the app that must be worked around on either VMware or Cisco side. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. NOTE: support varies by app and version. Step 5 After installation of the new version of VMware Tools is complete, remove the VMware Tools tar file from the virtual CD/DVD drive. * Only supported for deployments of <1K users and <2.5K devices. Customers seeking capacity increases should migrate all cluster nodes to a higher fixed capacity point as described in the, All cluster nodes must get the same vCPU/vRAM increase. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. Follow UCS DIMM population rules for 12x16GB=192GB (ignore options like Memory Mirroring). Virtualization for Unified CM IM and Presence, VM Configuration Requirements Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. Destination physical server must not end up with over-subscribed hardware after the migration. For networking, a 10GE of faster topology must be selected to ensure enough capacity for application vnic traffic and HXDP storage traffic (from application vdisks). See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. NOTE: support varies by app and version. Many other possible supported hardware configurations exist. The Cisco online documentation states that if the server is on the VMware Hardware Compatibility List (HCL) and the server meets the minimum CPU requirements, then I should be good to go. 24K max BHCC per cluster Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. VMware Consolidated Backup (VCB) Any 3rd-party public cloud offers based on VMware Cloud Foundation (e.g. 93-98% of total IO is "sequential writes" with an IO block size of 4 kilobytes. It is important to understand that the UC application is not tied to the version of ESXi it is running on. Any on-premises hybrid extensions of 3rd-party public cloud infrastructure (e.g. To remove the VMware Tools tar file, perform the following substeps. fresh install 8.x software on VMware / UC on UCS Applications' "small" capacity points and VM configurations are supported by Business Edition 6000M (M5) appliances, following Supported Solution Capacities appendix in the Installation Guide for Cisco Business Edition 6000H/M (M5), Release 12.5. Not supported. Step 1 Edit the VM settings by clicking on the Options tab, and select VMware tools. Your design/results may vary. E.g. No reboot is required. Regardless of processor base frequency, Xeon 5200/5100, 4200/4100, E5-2400 are not supported for deployments >1000 users or >2500 devices unless specifically indicated. For details on general-purpose vCenter licenses, see the following: Cisco UCS Spec Sheet or Cisco HyperFlex Spec Sheet for the hardware model of interest (e.g. Each disk SAS 10kbps (15kbps recommended). The administrators could easily install on top, other applications, server roles etc., which made the Call Manager unstable and of course increasing support requests to Cisco. for Cisco UCS, see the Server Compatiblity documents at http://www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html. All hardware/software for collaboration must be redundant. NOTE: support varies by app and version. Cisco requirements are to prevent these types of issues from impacting application availability to end-users. For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. then Cisco will provide support for ESXi. For simplicity, this example will use a pair of Intel Xeon 6126 CPUs (12C/2.6GHz)which will support all applications' "medium" capacity points in this example. Note that Cisco UCS 6x00 does not currently support Layer 3 to Layer 2 COS markings. 1 See vMotion for what is supported. This allows VMs to be copied, then subsequently modified or shut down. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. In fact you can use the simplest virtualization tool from the whole VMware outfit and nowadays you can install CUCM even on VMware Player. OVAs configured differently than the predefined templates are not supported unless specifically allowed on the app's page on www.cisco.com/go/virtualized-collaboration. "Maintenance mode only" - VMware vMotion by definition operates on live VMs, but the VM running the UC app must be "live but quiescent". Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. Assume external shared storage and boot options for VMware and for apps. BE6000M (M5) appliance uses Intel Xeon 4114 CPU (10C/2.2GHz), so select that (all applications' small capacity point will support Xeon with base frequency 2.20 GHz). Another alternative is manual Virtual Machine shutdown and migration. In ESXi 5.1+ vMotion allows "DAS to DAS", i.e. For latency/performance, rule of thumb would be 14 disks (1 HDD per physical CPU cores). Fast manual server moves, e.g. (Usually, the VMware Tools tar file is called linux.iso). If you use vCenter, then unless otherwise indicated, Cisco applications do not require their own dedicated vCenter. UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. VSA is not really a "feature" but rather a storage product from VMware. Applications are sized with redundant VMs. Used to preserve the state of a VM without copying or creating additional VMs, effectively as a backup/restore or reversion technique. The following links can be used to determine if an individual Maintenance Release or patch "can" or "should" be deployed: VMware Compatibilty Guide (http://www.vmware.com/go/hcl) for the the vSphere ESXi Major/Minor version supported by Cisco Collaboration. No reboot is required. Softswitches Customers who want to use less storage space must use the 1x110GB vdisk and a reinstall plus restore from backup is required to change from 2x80GB to 1x110GB. Prior to copying, the VM must first be shutdown (which will shut down the virtual server, the UC OS and the UC application). Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Do not expect equivalence. Release See also VMware Data Recovery and Copy Virtual Machine. Not supported. VMware Boot from SAN Two HX Edge nodes are sufficient to provide hardware redundancy. 1 Single application cluster for UCM, IMP, CER, Expressway. Minimum required memory is 30GB. Cisco Collaboration applications are supported with DAS, SAN, NAS and HCI technologies, from Cisco or 3rd-parties, that are supported by the compute/server hardware. Obtain new version key from My Cisco Entitlements (MCE).Obtain installation media from vmware.com (Cisco UCS-specific images). Customers must download and use these OVA template files for initial install, as they cover items such as supported capacity levels and any required OS/VM/SAN "alignment". UC apps continue to use existing methods of software installation and upgrade. Not supported. destination server must align with supported co-residency after failover occurs). Closest match that is compliant with application CPU Requirements is Intel Xeon 4210 (10C/2.2GHz). Cisco recommendation is to use the latest Maintenance release supported by the hardware vendor. VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. Migration offer ends July 31st. Advanced features not included (HA, vMotion, DRS, etc.). NOTE: support varies by app and version. Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). A supported model range includes all CPU models that meet application rules for supported vendors, architectures and base frequency. Any on-premises "hybrid cloud" extensions of 3rd-party public cloud infrastructure (e.g. via Distributed Resource Scheduler [DRS]), a few applications have caveated support (see here for details); otherwise it is not supported. IBM Cloud and others are not supported). Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. Software upgrades of the UC application will preserve the version of VMware Tools currently running. I.e. Long Distance vMotion If the UC app is listed as "Partial" support, then support is "maintenance mode only" as described below: Failovers to other servers must not result in an unsupported deployment model (e.g. Installing a Cisco Unified Communications Manager (CUCM) Server, Version 12.0Get Kevin's FREE Collaboration Mini-Coursehttp://kwtrain.com/6coresys=====. 9.0 and later Required usable space is ~1.5TB (more during change management or outage mitigation). Plan for a B200 M5 blade that emulates the specs of Business Edition 7000M (M5) appliance. Assume blade will boot ESXi and applications from shared storage, so no local storage or RAID controller is required. the recommendations below only apply to single cluster deployments. are not supported) VMware vCenter Converter Not supported. Assume Xeon 6126 which will support required applications' "medium" capacity point and VM configurations. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. VMware Fault Tolerance Unless otherwise indicated, Collaboration applications allow co-residency with other Cisco Collaboration apps, Cisco non-Collaboration apps and Requires SAN storage. License Comparison - Install Base For multi-cluster deployments, it is recommended that you use the 5,000 user VM configuration at a minimum. Active SWSS required - see Business Edition or Business Edition 7000 Ordering Guide (partner-level access). This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. Not supported. A redundant power supply may be selected. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. ESXi contains several optimizations for real-time applications and is therefore what Cisco will support. Unless otherwise indicated, Cisco Collaboration applications require storage systems to have. Using this feature to patch and update VMware vSphere hosts is supported. If we evenly split the application VMs across three cluster nodes, then we'll need at least 29 physical CPU cores (29C) on each node. Collaboration apps are mission-critical, resource-intensive and latency-sensitive. Cisco Collaboration apps only require vmv4 functionality, so a newer vmv is usually transparent.

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