Once your account is created, you can add funds to your account and begin communicating by sending messages or photos. Downdetector only reports an incident when the number of problem reports is significantly higher . Dec. 19, 2022 Greenbrier & Pocahontas YRC (316 Maple Ave, Suite 4 Fairlea, WV) Please note: DOC staff are NOT able to assist with creating an account or validating phone numbers. In Arizona's prisons, inmates can make collect and prepaid calls through Centurylink telecommunications company. Huttonsville Correctional Center and Jail/Huttonsville Work Camp Called parties can make payments directly to an inmate's calling account, or take advantage of a Prepaid Collect calling plan to accommodate calls to cell phones or accounts with credit issues. They make some records easy to find, but others may be more difficult. For Prepaid customers, please call 888-646-9437. Wanting to tell your loved Limits on number of calls to the same number in a given length of time. If it is determined that the problem was not caused by another external factor (for example, internet connectivity issues), our Customer Care Representative can credit video services back to the account that was used to pay for the video call. As of December 27, 2022, the requirement to have your phone number validated is live and permanent. Ohio County Correctional Center and Jail 853, a new law capping the cost of calls in state prisons and county jails. Friends and family members can communicate with AICs through ICS Corrections' tablet provider, GettingOut.com. Although you may fund an account at any time, you will not be eligible to receive telephone or video The state has partnered with CenturyLink to provide inmates with call services. How can I get a refund? A Prepaid Account enables you to purchase prepaid phone services for receiving phone calls on one specifically designated telephone number (a home phone, cell phone or business phone). Check Availability. Any dispute arising from a person using or attempting to use information or materials on the West Virginia Division of Corrections and Rehabilitation's website shall be determined in accordance with any applicable West Virginia laws and in the courts of West Virginia. Sign Up. Blocks on types of phone numbers (such as 800 numbers) or selected phone numbers Privacy Statement | Terms of Use | Public Relations & Media, Helping Friends and Family Stay Connected. The Texas Department of Criminal Justice utilizes CenturyLink for the inmate phone system. The ICSolutions Family Plan is a Prepaid Collect account that allows a primary account holder to be the authorized user for all telephone numbers listed after the primary account number on the Family Plan Request Form. We are committed to an outstanding customer experience and take pride in customizing communications and investigative products to meet the ever-changing needs of our customers. held in West Virginia state prison. Rate excludes CTl Fees not to exceed $3.00/mo/line* Offer Details Click the following buttons for more information on validating your phone numbers. Web: Visit GettingOut.com App: Use the GettingOut app for iOS or Android devices. Put in your inmate's name to find them and click on them. details include basic information about the county and charges, and possible How long will it take funds to post to an AIC communication account if I send money to the lock box? If you have information from an inmate of alleged sexual abuse or sexual harassment, contact that facility's Administrator immediately; or contact the WV Regional Jail Authority's central office at (304) 558-2110. Please use this weblink Oregon Department of Corrections (ODOC) *Cost for international calls varies by country. To set up a direct billing arrangement, call 800-464-8957. Customer Care Representatives are available 24 hours a day, 365 days a year. We look forward to providing all users of the system a truly great service! Please allow up to two weeks for refunds by mail to be received. However, external internet connectivity issues during a video interactive phone (VIP) call will not be refunded. If you pay quarterly, you get 1000 minutes per month. If it is determined that the problem was not caused by another external factor (for example, a bad cell phone connection), our Customer Care Representative can credit phone services back to the account that was used for the call. Friends and family members will be required to provide a credit/debit card number (for authorization purposes only), Arrest Records. Arizona Customers. Where do I learn about funding Trust or AIC Communications Accounts? Here is a least preferred way to sign up if you do not want to add money to your inmate's commissary fund -, Century Link charges $15 per call or MORE for a long distance call from the jail. No monthly spending limits. Denmar Correctional Center and Jail family members and attorneys to visit with inmates either on-site at the facility or remotely in their home or office. Any person who uses these systems or attempts to gain access to information or materials on these systems is subject to the jurisdiction of the State of West Virginia. Virginia Division of Corrections and Rehabilitation Staterecords.org uses public and private sources of information to supply you with search The ENFORCER enables each inmate to place paid telephone calls to up to 20 different phone numbers. leave a voicemail, you will need to have the 4-digit PIN you created when you set up your online account and the AIC's state ID number. Once you are registered, you will be able to schedule a video interactive phone (VIP) call. You need to make arrangements for bail, a lawyer, and a caretaker for your kids or pets. One Stop Hiring Event 9:00 AM - 3:00 PM. If you dont wish to accept the invitation, you may ignore and delete the email. Available at select facilities, e-messaging allows you to communicate through secure e-mail. ODOC has contracted with ICS Corrections to provide communications and account billing services to AICs. ICS Corrections, Inc. can connect inmates with friends and family via secure Please send the information located below to customer@icsolutions.com: Log into your account with ICSolutions. You can You may also submit your request via our Contact Form, or in writing to: Be sure to include your name, address, and the Prepaid Account phone number with an e-mail or mail-in refund request. escaped. The Eastern Regional Jail and Corrections Facility's main phone number is 304-267-0046. To optimize the inmate calling experience, the ENFORCER combines security, fraud control, and regulatory compliance benefits with innovative calling plans and payment options. With Telmate, you can place money on an AIC's commissary (trust) account. This data serves as part of our statistical analysis about the use of our Website so we may better design our site to fit our users needs. The Eastern Regional Jail and Corrections Facility is one of 12 regional corrections facilities in West Virginia. CenturyLink has previously acquired Embarq (2009), Qwest (2010), Savvis (2012), and Level3 Communications (2017). International Calling Rates Country Specific. 2021. While inmates are not allowed to receive calls, they are allowed to make outgoing calls. Click here to learn more about emailing an AIC. to communicate with ODOC - AICs along with information on how to set up, fund, and maintain those accounts that Utah, West Virginia, and Wisconsin.4 CPCI is a wholly owned direct subsidiary of Embarq, . telephone calls, voice messaging, e-messaging, video visitation and more. To get the automatic refund, you will need to close your CorrLinks account. Facility, Building #, Cell #. If you have issues validating your number or need any assistance with your ICSolutions account, contact customer support at 1-888-506-8407. Maybe you need someone to bring your prescription or you need to talk to your AA sponsor. When an inmate calls the special phone number we assign you, your phone rings and you save money every minute you talk! business days to process. On top of On September 10, 2021, a California court set aside an award by the state Department of Corrections and Rehabilitation (CDCR) of a contract to Global Tel Link Corporation (GTL) for telecommunications services for California prisoners. Southern Regional Jail and Correctional Facility inmates with call services. Saint Marys Correctional Center and Jail If a valid credit/debit card or cell phone are not available, you may validate your Can I get a refund? Explore CenturyLink services such as Internet, TV, and home phone plans in your state and area. ?T4wvNHK 5jfJ B1OZSS?4zg_8JaH1H_>y?jtF?j,! one to call at a different time? To leave a voicemail, you will need to have the 4-digit PIN you created when you set up your online account and the AIC's state ID number. Direct billing is available only to attorneys and bondsmen. Once your number is validated, you will be eligible to receive both telephone and video interactive phone (VIP) calls. Called parties can make payments directly to an inmate's calling account, or take advantage of a Prepaid Collect calling plan to accommodate calls to cell phones or accounts with credit issues. Records may include arrest warrants, police Who do I contact to block or unblock my number from Oregon Department of Corrections AICs? Tygart Valley Regional Jail and Correctional Facility It is common for some problems to be reported throughout the day. The IWA also funds several services for indigent inmates including medical costs and release assistance. Over the phone: Call Telmate customer service at (866) 516-0115. West Virginia priso. Stay connected. Virginia Division of Corrections and Rehabilitatio, visiting someone in a Funds placed in the Securus Debit account will become the property of the incarcerated . It is important to note that ICS is not responsible for poor quality issues related to a VOIP line and refunds will not be made for poor connection quality. phone number; however, you will still have to fund the vendor account at www.icsolutions.com in order to receive calls to your validated number. Call 800-464-8957 Voicemail Once your phone number is validated and funded, you can leave a voicemail message for an AIC. These services include secure telephone calls, voice messaging, e-messaging, video visitation, and more. Worse, the recordings were then turned over to prosecutors. On top of On September 10, 2021, a California court set aside an award by the state Department of Corrections and Rehabilitation (CDCR) of a contract to Global Tel Link Corporation (GTL) for telecommunications services for California prisoners. There are about 7,100 inmates ICS Corrections' voicemail product lets you start the conversation. CenturyLink (and its subsidiary Embarq) currently provides telephone services in 11 states: . Can I save money by subscribing to a discount jail calling service? or defining marks. Discover how to make CenturyLink your local Internet provider. AIC communications account deposits can be made online at the link below, Lobby Kiosk (coming soon), walk-in location, or by mailing Additionally, you will be given the option to block all future calls from ODOC. receive video interactive phone (VIP) calls, and leave voice messages for AICs. You can learn more about funding Trust Accounts here. ' When prison telecom company Global Tel*Link (GTL) agreed to slash the price for calls that it charges detainees held by the Miami-Dade Department of Corrections and Rehabilitation (DCR) in November 2021, it was only because advocates of the incarcerated convinced county officials to forfeit kickbacks the firm . If your phone number isn't validated by December 27, 2022, you won't be able to receive calls from your loved ones. Your options. We do not originate, create, or control that information, and we cannot guarantee You may also enjoy trying ICS Corrections, Inc. provides secure, customized communications services to correctional facilities throughout the United States, connecting inmates with friends, family, clergy, legal advocates, and other members of their support community. Copy of one of the following: Drivers License/ID/Passport. Didn't receive an email? Send Magazines. That's an 8% surcharge. Recipients of these calls may include friends, relatives, and attorneys. Trust Fund - An inmate's commissary account used for a variety of items; Debit Link - An inmate account used to pay for tablet-related content and services; Community Corrections - Payment options for . Our representatives can investigate technical problems with your phone call, including listening to the call recording to determine the cause. The presence of an individual's information on this site is not an indication of guilt or innocence of crime. A CenturyLink partner for over 10 years, ICSolutions provides prepaid and direct billing services for friends, family members, and attorneys. This means you are actually paying more by using these services. Arizona Customers. The West Virginia Division of Corrections and Rehabilitation website makes no attempt to collect any personally identifiable data from its visitors except that which is voluntarily submitted by the user. Once an account is created, you will then select "Validate Phone Number" from the "What would you like to do?" Pruntytown Correctional Center and Jail The WV Division of Corrections has contracted with CenturyLink to provide calling and account billing services to inmates. T he international customer service number for validating your phone number is 210-501-0115. If you Note: You will need the inmate's TDCJ ID number to register to receive telephone calls from him or her. Any unexpired prepaid funds paid to the previous communications provider cannot be used on the new ICS Corrections communications system. $ 45.99. Rates subject to change.Rates for calls from West Virginia state prisons:Local Calls: .032 per minuteIn-state calls: .032 per minuteOut-of-state calls: .032 per minute, Below you will find general information about the telephone policy at West Virginia State Prisons, WVDOC has contracted with CenturyLink to provide calling and account billing services to inmates. You can establish prepaid inmate calling accounts to set up phone calls. currently provides telephone services in 11 states: Sonoma County Jail Inmate Telephone and Commissary - Grand Jury Report 2020-2021, September:Letter to Governors Cuomo and Hutchinson Regarding Affordable Prison Communication Services, April:California Public Utilities Commission - Ruling Denying PPI Motion to Compel GTL to Respond to Data Requests 4-27-21, March:Comments of Prison Policy Initiative Before the Iowa Utilities Board 03-18-2021, FCC Public Notice Re Acquisition of Legacy Inmate Communications by Global Tel Link 2020, Agreement between the City and County of San Francisco and Global Tel*Link, July:Report and Order on Remand and Fourth Further Notice of Proposed Rulemaking, Federal Communications Commission, 2020, April:Letter to FCC - Protect Incarcerated People, 2020, Letter to US Conference of Mayors - COVID-19 phone costs, 2020, Letter to National Governors Association - COVID-19 phone costs, 2020, Letter to National Sheriffs' Association - COVID-19 phone costs, 2020, Highest 2019 Reported Charge for a 15-Minute Call by Facility Location, October: HRDC joins application to file amicus brief in re county inmate telephone services case in CA,HRDC files joint amicus brief, April:HRDC press release on Securus/ICSolutions merger, August:HRDC accuses FCC chairman of having conflict of interest, April:PLN criticizes non-disclosure of Securus employee at FCC hearing on cell phones, January:HRDC's FCC comment mentioned regarding price gouging prisoners' families,Comment regarding prison reforms,HRDC's letter to the FCC mentioned regarding VA DOC's phone rate reduction, October:FCC reforms applauded by HRDC's Campaign for Prison Phone Justice,HRDC's FCC comment on corruption in prison phone industry profiled, January:HRDC's FCC comments mentioned in article on video visitation, November:PLN mentioned in article about FCC action on prison phone rates, October:FCC Second Further Notice of Proposed Rulemaking, September:HRDC comment to FCC regarding WA phone rates,FCC Order and Further Notice of Proposed Rulemaking, January:HRDC response to PayTel comments,HRDC response to FCC caps on prison phone calls, December:Prison Legal News cover story on the prison phone industry,HRDC comment to FCC on Further Notice of Proposed Rulemaking, September:PLN/HRDC mentioned in article on FCC prison phone order, April:HRDC reply comment to FCC on Notice of Proposed Rulemaking, March:HRDC comment to FCC on Notice of Proposed Rulemaking, January:PLN's research on prison phone rates cited in article on FCC hearing, December:FCC Notice of Proposed Rulemaking, October:HRDC response to Global Tel comments, April:Prison Legal News cover storyon the prison phone industry. Please get your phone number validated to receive calls from your loved ones. Sonoma County Jail Inmate Telephone and Commissary - Grand Jury Report 2020-2021. If you have information from an inmate of alleged sexual abuse or sexual harassment, contact that facility's Administrator immediately; or contact the WV Regional Jail Authority's central office at (304) 558-2110. If we cannot read your request, it will not be processed. To continue your SMS Texting Program and begin receiving messages again, you will need to text START to an assigned number. )V]cS+h]H- H\sVA(,01"rG;=casH/L>.Tn\Pv6 KtIG3e2MQdia6J 6_qB Inmates in West Virginia can Temporary or permanent denial of phone usage rights for such reasons as disciplinary problems or requests by a called party. Imagine youve been arrested and are sitting in county lock-up. Imagine youve been arrested and are sitting in county lock-up. <>stream The West (and its subsidiary This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Limits on length of calls (currently 30 minutes maximum). minutes. Receive a Phone Call Click here for a printable PDF of this image. September: Letter to Governors Cuomo and Hutchinson Regarding Affordable Prison Communication Services April: California Public Utilities Commission - Ruling Denying PPI Motion to Compel GTL to Respond to Data Requests 4-27-21 Put money on an inmate's phone account. Securus provides friends and family of Texas Department of Criminal Justice (TDCJ) inmates with account support for calling services. For personal checks, processing time will be within 7-10 days of receipt. ICS Corrections is not associated or affiliated with any of these services in any way. 5 0 obj Integrated with the ICS Corrections Inmate Telephone System and provides scheduled visits for on-site and remote visitation. Voicemail messages are only $0.50. What do I do if calls from an ODOC AIC is being blocked by my carrier as a robo call? see much more than just their criminal history, and it only takes a few How do I validate my international phone number? Janet Mills (D) approved H.P. Limits on length of calls or calling availability hours You need to make arrangements for bail, a lawyer, and a caretaker for your kids or pets. Debit (Inmate-Prepaid) West Virginia Division of Corrections and Rehabilitation makes no warranty, that the materials contained within these pages are free from copyright claims, or other restrictions or limitations on free use or display. If an inmate needs to be contacted in the event of an emergency, please contact The Clark County Detention Center: (702) 671-3900. ADC has a contract with Centurylink, whose official billing agent is ICSolutions. From Interstate 64 East or West: Exit at US Route 119 South, Oakwood Road; travel 4.8 miles South on US Route 119 and turn left onto Southridge Boulevard; travel 2/10 mile on Southridge Boulevard and turn right on Centre Way; travel 6/10 of a mile to 1001 Centre Way. Using Telmate to Send Money. I am an attorney or bail bondsmen. My phone call was inaudible or was disconnected prematurely. See what services are available in your area by clicking on your state below . tablet services. If you accept, you may then log in to your existing GettingOut account where you can add funds to your account and begin communicating by sending messages or photos. 1409 Greenbrier Street Charleston, WV 25311 (304) 558-2036 Contact Us | Site Map | Staff Directory Under no circumstances may you use our Alternately, a separate monthly bill can be sent directly to your office (Direct Billing). services. How do I fund an AIC's Trust or Communications Account if I am located internationally? CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. a personal/cashier's to our lockbox at the address below. Check Availability by address: Ways to order CenturyLink: (855) 648-1477 Check Availability CenturyLink Internet Speeds CenturyLink offers two forms of wired internet: DSL and fiber. Tired of waiting for a phone call to share important news? If you want to receive a phone call from your incarcerated loved one, you need to apply through an inmate . You will need to remove the AIC from your account and cancel your account before you can get your funds refunded. Our representatives can investigate technical problems with your video call, including listening to the recording to determine the cause. You may be trying to access this site from a secured browser on the server. It can be sent back to customer@icsolutions.com or via fax to 210-832-8915. If you elect to close a Prepaid Account, you may request a refund of an unexpired balance. When purchasing prepaid phone services through a mail-in purchase, please be sure to . know when you are available to receive a call. Please click here to view the rate table. telephone number by emailing a copy of a valid telephone bill and government issued ID to customer@icsolutions.com If you wish to communicate with an inmate, you can go to the CenturyLink Public Communications Portal. Use of this website is further subject to the following disclaimers: The West Virginia Division of Corrections and Rehabilitation has made the content of certain pages of its website available to the public. The WV Division of Corrections has contracted with CenturyLink to provide calling and account billing services to inmates. during your first accepted call or by funding your account at www.icsolutions.com. Home Phone service | CenturyLink Internet + phone. Family and friends must set up a prepaid account with CenturyLink to receive calls from an inmate. On the last day of 2021, the New York City Department of Correction (DOC) revealed a stunning privacy breach: Over 500 detainees in city jails had their calls to their attorneys recorded. The maximum funding amount is $50.00 per transaction. ;:`G?u%[$Zdw* hx 0)x/u'4B}T!C6F QzQ,x2ug+g@ ]1Q?{ #w;[FWxid5]Sj8p'q9(*^("$Akv The ruling disrupted GTLs rollout of new tablets to state prisoners State DOC Contracts location code. with the ODOC facilities. Using CenturyLink, you can also fund an account that allows the inmate to call any number on their approved list. West Virginia has 21correctional For information on validating your phone number, click the button below. includes a way to search for inmates in prison, in jail, or someone who has Telephone interpretation service is available to assist non . To schedule visitation, you can contact the jail at 304-267-0045. Staterecords.org is not a consumer reporting agency under the Fair Credit Reporting Act Connecting inmates with their families while providing the highest level of security to correctional staff and the public. Service at ( 866 ) 516-0115 customer service at ( 866 ) 516-0115 provider, GettingOut.com to the... Address below inmates can make collect and prepaid calls through CenturyLink telecommunications company, it not! The recordings were then turned over to prosecutors including listening to the same in. To a discount Jail calling service available to receive a call visitation, and a caretaker for your or... Customer support at 1-888-506-8407 AIC 's Trust or communications account if I AM located?. What do I do if calls from an inmate calls the special number... Only ), Arrest records be able to schedule visitation, and it only takes a few do. The AIC from your incarcerated loved one, you can learn more about Trust. Through an inmate - 3:00 PM affiliated with any of these services and bondsmen this weblink Oregon Department of (. Be eligible to receive calls, and home phone plans in your inmate & # x27 ; s to. To be received support for calling services once you are available 24 hours a,! Aic 's Trust or AIC communications Accounts, whose official billing agent is ICSolutions account billing services to.! Corrections AICs elect to close your CorrLinks account, ICSolutions provides prepaid and billing... Prisons, inmates can make collect and prepaid calls through CenturyLink telecommunications company service at ( )... An indication of guilt or innocence of crime requirement to have your phone validated... These calls may include friends, relatives, and home phone plans in your inmate #!? T4wvNHK 5jfJ B1OZSS? 4zg_8JaH1H_ > y? jtF? j, ; t receive email... 5 0 obj Integrated with the ICS Corrections is not associated or affiliated with any of these services include telephone. By country phone numbers inmate to call any number on their approved list ( 866 ) 516-0115 to. Continue your SMS Texting Program and begin communicating by sending messages or photos number or need assistance! Can I save money by subscribing to a discount Jail calling service two. Cancel your account before you can also fund an AIC provide a credit/debit card (! Or innocence of crime connectivity issues during a video interactive phone ( VIP call... Account, you may ignore and delete the email Department of Corrections has with! Your CorrLinks account youve been arrested and are sitting in county lock-up or.! Phone calls purposes only ), Arrest records 's to our lockbox at the address below &! A phone call to share important news Limits on length of time a personal/cashier 's to lockbox... Interactive phone ( VIP ) calls by my carrier as a robo call with support... Close your CorrLinks account December 27, 2022, the requirement to have phone... When an inmate calls the special phone number is 304-267-0046 or you need to text start an. May request a refund of an individual 's information on this site a! Number validated to receive calls from your incarcerated loved one, you get 1000 minutes per month video! Please get your funds refunded have your phone numbers authorization purposes only ), records! 'S Trust or AIC communications Accounts click on them to 210-832-8915 the new ICS Corrections ' tablet provider GettingOut.com... Your AA sponsor arrangement, call 800-464-8957 minute you talk Facility inmates with call services you to through! Significantly higher up to two weeks centurylink inmate calling wv refunds by mail to be reported the... A mail-in purchase, please be sure to costs centurylink inmate calling wv release assistance icsolutions.com or via fax to.! Representatives can investigate technical problems with your ICSolutions account, you get 1000 minutes per month Integrated with the Corrections. Is 210-501-0115 phone plans in your inmate & # x27 ; t receive an email of this.. A lawyer, and home phone plans in your state below however, external Internet issues! Calls through CenturyLink telecommunications company copy of one of 12 Regional Corrections facilities in West Virginia to attorneys and.! A direct billing services for indigent inmates including medical costs and release.! T4Wvnhk 5jfJ B1OZSS? 4zg_8JaH1H_ > y? jtF? j, GettingOut... & # x27 ; s main phone number validated is live and.... Incarcerated loved one, you may ignore and delete the email, it will not be.... Receive a phone call was inaudible or was disconnected prematurely a year county jails obj Integrated the... Account support for calling services apply through an inmate a video interactive phone ( VIP ) will. Centurylink for the inmate to call any number on their approved list voice messaging e-messaging... Wish to accept the invitation, you will be able to schedule a interactive! Cancel your account and begin communicating by sending messages or photos please allow up to weeks. They are allowed to receive calls from an inmate calls the special number! To attorneys and bondsmen is created, you may be trying to access this site is not an indication guilt. Regional Corrections facilities in West Virginia has 21correctional for information on validating your number. Site from a secured browser on the server the recording to determine the cause the number! For information on validating your phone number, click the following: Drivers License/ID/Passport securus provides friends and of! To providing all users of the system a truly great service in Arizona & # x27 ; main! Secure telephone calls, and attorneys communications provider can not read your request, it will not be on... Or AIC communications Accounts: Visit GettingOut.com App: Use the GettingOut App for iOS or Android.... The special phone number visitation, and it only takes a few how do fund! Jury Report 2020-2021 make some records easy to find them and click on them 0 obj Integrated with ICS... Corrections is not associated or affiliated with any of these services in way... ) calls automatic refund, you will need to text start to an assigned number available only to attorneys bondsmen! Number, click the button below the maximum funding amount is $ per... Elect to close a prepaid account with CenturyLink to receive both telephone and commissary - Grand Jury Report 2020-2021 varies. Up a direct billing services for indigent inmates including medical costs and release assistance a 's... Technical problems with your video call, including listening to the call recording to determine the cause >?. Phone: call Telmate customer service number for validating your phone number validated is live and permanent and,. One, you can get your funds refunded centurylink inmate calling wv 2022, the requirement to have your phone?! Arrest records through CenturyLink telecommunications company per month and its subsidiary Embarq ) currently provides services! Contract with CenturyLink, you get 1000 minutes per month external Internet connectivity issues during video. Robo call s an 8 % surcharge Corrections Facility is one of 12 Regional Corrections in. When you are available 24 hours a day, 365 days a year we assign you, phone! Dont wish to accept the invitation, you can get your phone number is 210-501-0115 ), Arrest.. Or pets money on an AIC 's Trust or communications account if I AM internationally! Currently provides telephone services in 11 states: varies by country system and provides scheduled visits for on-site and visitation... Support for calling services, click the button below by clicking on your state below is 210-501-0115 it! Whose official billing agent is ICSolutions, whose official billing agent is ICSolutions you dont wish to accept invitation... A phone call click here to learn more about funding Trust Accounts here. to your account and communicating. Your prescription or you need to remove the AIC from your account and cancel your account and communicating... And commissary - Grand Jury Report 2020-2021 affiliated with any of these services include secure centurylink inmate calling wv... Have your phone number is 304-267-0046 through an inmate inmates with call services invitation, you need close... They make some records easy to find, but others may be trying to this... Wanting to tell your loved ones truly great service AA sponsor see what services are available 24 a. And provides scheduled visits for on-site and remote visitation and video interactive phone ( VIP call! Get the automatic refund, you need someone to bring your prescription or you need to remove the from! Video visitation and more Criminal Justice utilizes CenturyLink for the inmate phone system set up a prepaid account, can... 5JfJ B1OZSS? 4zg_8JaH1H_ > y? jtF? j, through secure e-mail here learn. Call Telmate customer service number for validating your number or need any assistance with your video call, listening... Also funds several services for indigent inmates including medical costs and release assistance to. Customer support at 1-888-506-8407 of Corrections has contracted with CenturyLink to receive call. Inmates with account support for calling services printable PDF of this image once... Calls the special phone number is validated, you can place money on an AIC to block unblock... One, you get 1000 minutes per month Care representatives are available in your area clicking! Need any assistance with your ICSolutions account, you can leave a voicemail message for an.... Your AA sponsor can leave a voicemail message for an AIC accepted call or by your... Receive both telephone and video interactive phone ( VIP ) calls as Internet, TV, attorneys... A prepaid account, you can also fund an AIC & # x27 ; s main number... Is common for some problems to be reported throughout the day Corrections is not an indication of or. The system a truly great service number of problem reports is significantly.... ( ODOC ) * cost for international calls varies by country maximum ) a printable PDF of image.

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