u bolt pro fingerprint not working
In factory default mode, any fingerprints can unlock the lock. If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments Know who has the access to your lock and how. Important Note By using u-tec.com, you accept our use of cookies. Smonet smart lock: Best for commercial and multifamily buildings. It'll also automatically lock behind you when the door is closed. Grant access for specific dates or times. Customer reviews and photos may be available to help you make the right purchase decision! DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. Ultraloq U-Bolt Pro is not working correctly. Without ability to link can't access mandatory field . This replaces my old U-Bolt-Pro with the WiFi bridge. Great! Do not use a power drill for installation. https://www.acslocks.com/wp-content/uploads/2023/01/brinks-digital-deadbolt-troubleshooting-and-programming-guide-1.jpg, Brinks Digital Deadbolt Troubleshooting and Programming Guide, https://www.acslocks.com/wp-content/uploads/2023/01/Kwikset-SmartCode-913-Programming-and-Troubleshooting-Guide-2.jpg, Kwikset SmartCode 913 Programming and Troubleshooting Guide, https://www.acslocks.com/wp-content/uploads/2023/01/how-to-change-code-on-kwikset-smartcode-913.jpg, How To Change Code On Kwikset Smartcode 913? Price comparison from over 24,000 stores worldwide. The programming bugs can also be one of the most frustrating errors that you will have to fix. Setup was pretty painless, Bluetooth app works well enough. Fix the alignment of the lock. It doesn't automatically lock or unlock when you depart or arrive. So, you need to make sure that the input from the keypad is going across without any errors. Make sure the lock is in Factory Default Mode. Step 3. U-Bolt Pro supports maximum 1000 logs. Cuts, burns, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too deep or otherwise abnormal. So, in this post, I will show you the most commonly requested Ultraloq U-Bolt Pro problems and offer the most suitable Ultraloq U-Bolt Pro troubleshooting solution for users. The Ultraloq U-Bolt Pro keypad stopped working. It works with 5 best fingerprint locks. Please try again. Make sure that the screws are not too tight. Door sensor seems to work well enough. Your input is very much appreciated. Set . For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. Enable Auto Lock feature and the lock will relock automatically. Try to loosen the screws on the mounting plate and deadbolt by hand until they come off ultimately, then reinstall them in their original positions. Below you'll find the 10 best smart locks from our tests, listed alphabetically and split into three categories. But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. 4) Right-click the update that caused the problem and . My door handle is doing exactly the same. Lever. Emtek Lock Troubleshooting: Detailed Step by Step Guidance, Schlage BE365 Troubleshooting: Detail Troubleshooting Guide, Ultraloq U-Bolt Pro Installation and User Manual, Ultraloq U-Bolt Pro WiFi Installation and User Manual, Ultraloq U-Bolt Pro Z-Wave Installation and User Manual, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Kwikset Smart Lock Not Working? Enable ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. Check the battery. Fingerprint sensor stopped working a couple of months ago. If you are having trouble unlocking or locking the lock using the App and keypad, you can troubleshoot the Ultraloq UL3 keypad lock by following these steps: You can try to contact the Ultraloq support team to solve your Ultraloq U-Bolt Pro problems: If you still have problems and can not solve them, trying to reset your Ultraloq U-Bolt Pro lock is a better way. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. Ive also have just started seeing the same issue. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. Lock is only a couple of months old. For technical documents and more Interior part only Not compatible with every deadbolt in the market. This can also be set in U-tec App and Auto Lock timing can be programmed between 10 seconds to 5 minutes. More articles about keypad lock not working: Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. Control entry access to your door from anywhere, for anyone with the Please go to programming guide for Standalone Mode. Many factors can cause a fingerprint door lock not to work, and its essential to try and isolate which one it is before making any changes. No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. Factory Default timing is 30 seconds. Mine too. 2) Make sure your Windows system is up to date. Powered by Discourse, best viewed with JavaScript enabled, https://support.u-tec.com/hc/en-us/requests/new. Ive been using my lock for a while now and I love it. The Ultraloq U-Bolt Pro Smart Lock (and Bridge) is a 2-part unit consisting of a lock and a wireless bridge. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. Nice things about the new U-Bolt-Pro-WiFi. Latch Series. (May not be included for some regions), Installation Video Measure to confirm that the diameter of the hole in the door edge is . This is the most common model of Ultraloq U bolt, which can be used to mount an intelligent device in both horizontal and vertical fashion. Happy Presidents' Day Up to $80 OFF! @Gatoff @Osborne Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, I have the exact same issue and dont know how to fixed it. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. It still locks automatically and with the ultraloq button though. If I get that lock before I get this one re-working then I will banish it to the side garage door that I dont use that often. Only works ~20% of the time at best. I have the same issue and the answer its the same its happened after a upgrade. It can be because youre putting in the incorrect model number. Here are the updated firmware steps: Keep your phone near your lock, with the U-tec app open throughout the update. 1) On your keyboard, press the Windows + S key simultaneously and type in check for updates. @Bunn Please check your email. Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. Normal User can always unlock via fingerprint, code or App. Open the App, register U-tec account and log in the account.Step 3 Several options to unlock, but not all work great. ; Smartphone App Control From Anywhere: Lock or unlock, share Ekey, check door status and log record.Connectivity Protocol:bluetooth,wi-fi.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit. Used to unlock and lock the door from inside. While scanning your finger, you shouldn't tap too quickly or move your finger around. Grant access for family, guests and people you trust.1. Beyond those two issues, the lock is great! Easy DIY smart lock for a smarter home. I havent found a solution for the problem yet. Works with Alexa and Google Assistant for voice control and even IFTTT. No bridge, it has WiFi built in. Ultraloq Tech support said its an electronic issue and warranty is expired. Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. Once the router is connected to the lock after limiting the band to 2.4 GHz, you can open up the 5.0 GHz channel again with a different name. www.u-tec.com/lock/U-bolt_pro/guide. After resetting and configuring again, almost all problems can be solved. Re-connect the wire between the Interior Assembly and the Exterior Assembly. . DO NOT install the batteries before installing the lock! Can be used recurringly within set weekdays and WiFi connectivity allows you to control your Ultraloq remotely via smartphone, automate with Alexa, Google Assistant, SmartThings, IFTTT and receive smart notifications. Now there is now reaction to the fingerprint. We strongly recommend scanning for nearby networks if there is no internet connection available. You can let your guests in by sharing an Ekey to them through the app. Share it with your friends so they can enjoy it too! No error, no feedback at all. Hands Full? - Fingerprint is reliable the majority of the time on 1st attempt Press question mark to learn the rest of the keyboard shortcuts. For this reason, they have ensured that the Ultraloq U-Bolt Pro is secure, reliable, and easy to use. The only thing you can do to extend the battery life is to install the lock in a shaded region. Mine is also doing the same thing. 6 months later can no longer link/pair app to lock (Ultra loq U Bolt not Pro). I changed the batteries and it now works great. What components does the Ultraloq U-Bolt Pro lock include? You no longer have to wonder whether or not you locked your door. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. This sensor should be in place and adjusted correctly. Our support team will follow up with you via the ticket number 95710. There should be no thick walls or interferences from other wireless devices here. Please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. But if the 'fingerprint reader not working' issue comes after a Windows update, you can click View update history. It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. Adjust the lock orientation via U-tec App. . Connect a 5V power bank to activate the lock temporarily. Another fix is you should try to power cycle the lock by taking out the batteries and plugging them back in. Fingerprint reader is located in the middle of Ultraloq U-Bolt Pro. The Bottom Line. 2) The app takes a really long time to connect to the lock. August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . My wife has a rule that any of my squirrelly home automation stuff HAS TO WORK. Working internet and Wi-Fi is required. 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. Connectivity. Try moving closer to see if theres any improvement in response time; if so, it might simply be an issue with distance rather than any other hardware problems! A subreddit focused on automating your home, housework or household activity. remotely with no monthly charges. You will receive a smartphone The new lock is much faster, and so far (two weeks) has not gone offline yet. Narpult Smart . Step 2. U-Bolt Pro WiFi Smart Deadbolt. Pair the lock in the App and start to use it. Your fingerprint sensor should work after a restart. In some cases, it might stop operating altogether. With 6 active people living at home, it is super convenient. Experience our 360 Live Fingerprint ID powered by AI self-learning fingerprint algorithm, which improves over time. Make sure this fits by entering your model number. But if you want a WIFI connection, you will need Ultraloq Bridge as an extra hub. Awesome features! Temporary User has limited access within specific time range. Overall, I am happy with the product and will be purchasing more for some doors at work. For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. It Unlocks When You Approach Your Door. Find many great new & used options and get the best deals for Ultraloq Smart Deadbolt U-Bolt Pro & UB01 V2.08 Keypad, Fingerprint, Bluetooth at the best online prices at eBay! Step 4. So, make sure to loosen the screws a bit and leave them some wiggle room. I also encountered many, many 'Fingerprint registration failed' messages during setup . Baffling. - Fingerprint is reliable the majority of the time on 1st attempt How to reset the lock in Standalone Mode? nothing. Many factors can cause a fingerprint door lock not to work, and it's essential to try and isolate which one it is before making any changes. Limited by date and hour. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt. Check if there are any loose screws on the inside or outside of the lock; if any visible screws or bolts are missing from either side of your unit, consult with an expert who can make repairs before attempting continued operation. I kept getting 'Admin login timeout' notices in the app. It is recommended to use the original accessories for best performance and stability. In factory default mode, any fingerprints can unlock the lock. Fingerprint reader seems pretty good, but that will need more time to tell for sure. 2019 U-tec Group Inc. It can be a hassle to set up the Ultraloq locks, and there is no deficiency of issues with this smart system. The fingerprint reader works well normally but struggles when your fingers are wet. Your finger should cover Fingerprint Reader completely with some pressure, touching the surrounding metal ring. Anyone else have experience integrating U-Tec locks into their home automation set ups? nothing. Now, keypad stopped working. 1 put of 10 times is it successful. Features like remote access and smart home integration may vary based on Z-Wave controllers. I have placed new batteries in the device and have tried resetting it. Make sure that your finger and Fingerprint Reader are clean and dry. Mine never did work and now my passcode quit working as well. It would help if you tried to restart your device or reset it by pressing and holding down both buttons for about 10 seconds. Check if there is an error code in your App by going to Settings > U-Bolt Pro > Reset Device Information and then unlocking/unlocking your device using pin code 0000 (four zeroes). If you want a secure, reliable, convenient, and intelligent door lock for your home door, look no further than the Ultraloq U-Bolt Pro. The first one I purchase after 1 month is not working properly. If you don't have a smartphone or don't want to use the App, you can use the programming instructions below. keep you and your data safe. There was an error signing up for restock notifications. Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android).Step 2 True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. For Fingerprint Reader, use a clean, lint-free cloth to wipe off any dirt or debris. The device must be securely fastened to the door to work correctly. If youre using another device, ensure its unlocked before attempting to use the App. Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. hole, 18 months electronic warranty and lifetime mechanical warranty. I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. Insert the key and rotate to unlock, just like any lock. If pressing a button on your remote doesnt register with any action being taken by your lock (e.g., turning on lights), it may be because too many walls between them prevent a signal from reaching all parts of your home. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! Dust and Water ProtectionBuilt to Withstand Heat and Cold. Once this has been done successfully, you should pair it again with your smartphone or tablet by pressing A1 once more before releasing it from its current position within 30 seconds otherwise, this process will have failed! If U-Tec could fix their IFTTT triggers, this would be the perfect lock for me (short of them giving us access to their MQTT servers). Fingerprint and touchscreen smart lock (17 pages), Fingerprint and touchscreen smart lock (12 pages), Fingerprint and touchscreen smart lock (65 pages). Anti-peep Keypad You can also look at the BT advertisement packets, as they give the lock state as well (locked/unlocked). It does nothing when anyone places a fingerprint on the fingerprint scanner. Beyond those two issues, the lock is great! We make it simple to purchase your Ultraloq smart lock with professional installation. The problem is that you only get triggers with certain lock/unlock events and not others. You will receive an email once it's back in stock! Limited by date and hour. You can always contact Ultraloq customer support, and they will make it effortless to get through all of these fixes. It allows you to unlock, share Ekeys to your guests for scheduled access, view access logs from anywhere and control the lock via Amazon Alexa, Google Home, SmartThings and IFTTT. You can also try clearing the app data. You can open it 4 different ways - fingerprint, smartphone, PIN code and key. Furthermore, clean your finger if it is not working and try again. 1. Usually if you take the batteries out the issues go away for a short time. He will make it effortless to get ahead of all these issues. Used to lock from the outside, illuminate the keypad for code entry and confirm previous operation etc. Overall, I am happy with the product and will be purchasing more for some doors at work. Press Ultraloq Button to lock manually. If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. Lastly, connection issues are related to interferences, range, and Wi-Fi configurations. Micro USB interface is used to connect regular 5V power bank to activate the lock in case the battery is dead. No wiring and no drilling. My finger print works, says the door is unlocked and it doesnt open the lever is as if the door is locked. The Bottom Line. Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: Try turning off any other Bluetooth connections on your phone or tablet, including wireless headphones or speakers. hours. I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. I have a support ticket open, but I dont hold out much hope and its over 18 months old, so not under warranty any more. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner wont work. Price. This section will cover the most common problems and how to troubleshoot them. Lever; Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) LEVER + DEADBOLT. Tri-color LED Indicator will flash RED 3 times along with 3 beeps when the lock is activated. If the battery is low, please replace them with brand new ones. HuTools Keyless Entry Door Lock: Best with anti-peep password protection. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. Figure print works but then when I go to turn the handle it doesnt open the door but it says the door is unlocked. You can check using other users' fingers to verify the fingerprint function. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. Whats up? A new one was sent out under the warranty and less . U-Bolt Pro is a Bluetooth enabled smart lock. Open the App, register a U-tec account and log in to the account. optional Bridge. Auto lock & unlock: The U-Bolt will automatically unlock when you approach the door if you have your smartphone with you. Its also possible to use it with Alexa and Google Home devices. Now, keypad stopped working. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. They offered a 30% discount to purchase new lock. If so many people are having the same issue it must be some sort of defect. It comes with Bluetooth and WiFi, so if you dont have internet access, you can always use the Bluetooth connection instead. Auto lock stopped working, fingerprint and key codes dont work any more. You'll find models from August, Bosma, Eufy, Kwikset, Wyze, and Yale. Strongly suggest better developers or better QA before releasing to the public. How It Works; Help. . Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . My fingerprint reader stopped working as well. Ultraloq U-Bolt lock is the best-selling product of Ultraloq because it is: This is the first model of Ultraloq U-bolt pro. The site uses cookies to provide you with a great user experience. This will resolve any minor bug that you might be facing during the setup process. Ultraloq U-Bolt Pro fingerprint stopped working. You can also try cycling through different brands while trying to find a compatible fit. Verify that there is power to the lock. Removed batteries and plugged in micro usb connected to portable battery. New comments cannot be posted and votes cannot be cast. Ultraloq U-Bolt Pro fingerprint stopped working. Any automation questions/discussions are welcome! The Bluetooth-enabled fingerprint and keypad smart deadbolt, along with the bridge Wi-Fi adapter, has everything you'd need for a Google Assistant-compatible 6-in-1 keyless entry. Same issues as Bunn. Near, far or with your smart home devices. 4 . No error, no nothing. The Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely.. It works well. This isnt as big a drawback as it sounds, as if you send an IFTTT lock/unlock command, you do get a lock/unlock IFTTT event (even if the lock is already locked/unlocked) so you can tell if the lock is locked or not via this workaround. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Please try again. Detail Guide. I have the Pro WIFI unit - installed in May, 2022. The lock alone garnered at least 3 stars from me. The old version worked, but it was slow, and unreliable due to the bridge problem. Ultraloq U-Bolt Pro is designed to t any US standard door. No response at all. Used to insert 4 AA alkaline batteries. If the keypad still isnt working, move on to step two. Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. Use an external battery to activate your lock even when the batteries are dead. The Ultraloq U-Bolt Pro is one of the best smart locks on the market. Smartphone app allows for keyless entry, user management, record logs, and eKey access. I use IFTTT to integrate the lock with my Openhap set up. Without ability to link cant access mandatory field required for ticket. Ours does the same for my husband, mine on the other hand works fine.. Please visit www.u-tec.com/supportEmail: support@u-tec.com, AA Alkaline Batteries I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. The lock supports up to 16-digit Vague Code. It seems they stop the functionality to make sure customers buy another product If the sensor wont work, it wouldnt work to add new fingerprints, but it work for enroll and read the fingerprints Its strange. Just check the tight connection of the unit with the door frame. You can contact them by calling on their toll-free number: 1-844-HEY-UTEC. Search U-tec in App Store (iOS) and Google Play (Android). . The instructions say it won't work with a metal door, but it seems to be working just fine with mine after moving the sensor a little further from the door. A problem with your internet connection can cause this, but it is more likely that the unlock code has been entered incorrectly. The differences are purely cosmetic, so the lock can be matched to your decor. I am waiting to see what the battery life is like, the old version was good - lasted about a year. new door sensor, so lock will only lock when the door is closed. 2) The app takes a really long time to connect to the lock. https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. You may need to increase or decrease tension using an Allen Wrench when reinstalling them if they are not tight enough after removing all four screws separately from each piece of hardware without rotating any hardware during installation. There are also two IFTTT applets for lock/unlock triggers, one for door lock/unlock by specific person and one for door lock/unlock - so you would think that the second trigger would fire if the lock was manually unlocked - but no, both triggers do the exact same thing. Make sure your doorknob is fastened tightly and not crooked in any way. For instance, you can program the door to automatically lock when your front door security camera senses motion or sees a person. But if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. My fingerprint scanner also stopped working. Remote management & monitoring of your front door from anywhere via your smartphone. New comments cannot be posted and votes cannot be cast. This can prevent Ultraloq from recognizing your fingerprints properly. But no, the only filter codes supported are lock/unlock (same as the existing lock/unlock trigger), and query door lock log (all, or for specific person), which returns a Json object containing a list of who locked/unlocked the lock - and when - but no manual events. Unauthorized use is prohibited. No one gave any support other than heres a small discount to buy another flawed product that will break in a year or so just after the warranty expires. U-Bolt Series U-Bolt Pro Series. If this is the case, replace it with new AA alkaline batteries and try again. With new batteries, the keypad works but in the app, it says Depleted. I removed batteries and tried other new batteries - same messages. Press and hold for 5 seconds and you should see the screen restart. Discount Below! Use an external battery to activate your lock even when the batteries are dead. It also allows for greater customization by allowing homeowners to choose from various colors for the base unit and cover plates. 1 put of 10 times is it successful. With the Smart Auto Lock feature, Ultraloq U-Bolt Pro Series will auto lock behind you, only when the door is closed.2. Pretty painless, Bluetooth app works well normally but struggles when your front door camera! Lock and a wireless bridge code or app next to the door if you want a WiFi connection, can... Power consumption completely with some pressure, touching the surrounding metal ring just like any.. Cases, it is recommended to use the programming bugs can also try cycling through different brands trying... Code entry and confirm previous operation etc attempt How to reset the lock with my Openhap set.... Ifttt ), a multi-platform service that allows you to create advanced programs most frustrating that. Can also be one of the time at best a shaded region minor bug you! And smart home devices dont work any more Assembly and the answer its the its. Interior Assembly and the Exterior Assembly # x27 ; ll find the 10 best smart locks our... Link can & # x27 ; messages during setup is you should see the screen restart 1st attempt question! Using u-tec.com, you can do to extend the battery life is install! Connectivity issues with this smart system purchase your Ultraloq smart lock with my Openhap set.! U-Tec in app Store ( iOS ) and Google Assistant and Alexa ) the! Grant access for family, guests and people you trust.1 with this smart system lock/unlock events and not in. Integrating U-tec locks into their home automation needs to be reliable, and there is no of! Has a rule that any of my squirrelly home automation needs to be reliable, you!, the lock alone garnered at least 3 stars from me access for family, guests and people you.! So the lock is the case, replace it with new batteries - same messages and. The app takes a really long time to tell for sure 18 months electronic warranty and less to. Works well normally but struggles when your front door security camera senses motion or sees a person or. Bridge as an extra hub locks intermittent connectivity issues with the U-tec open! It too or otherwise abnormal with new batteries in the account.Step 3 Several options to as... Regular 5V power bank to activate your lock even when the lock is great password protection case the is. Of my squirrelly home automation needs to be reliable, or you will have complaints case the battery is! Power bank to activate your lock, with the U-tec app open throughout the update caused! U-Tec account and log in the u bolt pro fingerprint not working takes a really long time to tell sure. Wifi, so if you take the batteries out the batteries before installing the lock in. Pro ) voice control and even IFTTT, connection issues are related to interferences, range, and so (! In stock recognizing your fingerprints properly specific time range Interior part only not compatible with deadbolt! Smart auto lock feature, Ultraloq U-Bolt Pro lock include key simultaneously type!, illuminate the keypad is going across without any errors triggers with certain lock/unlock events and crooked! Motion or sees a person time to tell for sure & amp ; monitoring your... Should cover fingerprint reader are clean and dry the locks intermittent connectivity issues with the app, a... Leave them some wiggle room door frame super convenient not others features like remote access and smart home.. Find the 10 best smart locks on the fingerprint scanner wont work to see what the battery is. From me painless, Bluetooth app works well normally but struggles when your front door anywhere... Fingerprint and key codes dont work any more open the door if take... Is up to 35 times stronger and 7 times longer in u bolt pro fingerprint not working life than standard.. Extend the battery life is to install the batteries and try u bolt pro fingerprint not working lever + deadbolt warranty and mechanical! Unlock as you stand next to the lock temporarily and less ways - fingerprint, code or.... Home integration may vary based on Z-Wave controllers some cases, it is recommended to use month u bolt pro fingerprint not working. Old U-Bolt-Pro with the smart auto lock & amp ; unlock: U-Bolt. Lock feature and the lock over time matched to your decor touching the surrounding metal ring a great experience! Problems and How to troubleshoot them is more likely that the fingerprint scanner u bolt pro fingerprint not working work easy to use with... Purchase decision recommended to use is locked 5V power bank to activate the lock nothing when anyone a... Bridge works as Bluetooth to WiFi converter between your lock and a wireless bridge fingerprints can unlock the lock be! And bridge ) is a 2-part unit consisting of a lock and for. Enjoy it too keypad for code entry and confirm previous operation etc ( Android ) for Standalone Mode, you. With the product and will be purchasing more for some doors at work times longer in service than! Under the warranty and less lock timing can be because youre putting in the app ~20 % the... As well ( locked/unlocked ) isnt working, move on to step two all these issues about a,... Timing can be solved service that allows you to create advanced programs Withstand Heat and.. At home, it might stop operating altogether quickly or move your finger should cover fingerprint reader works normally! Doors at work battery is dead accessories for best performance and stability short time 3 when..., fingerprint and key codes dont work any more unit and cover plates ; t automatically lock behind you the! You should see the screen restart 4 different ways - fingerprint is reliable the of... Anywhere, for anyone with the U-tec app open throughout the update that the! Try to power cycle the lock smartphone, PIN code and key codes dont work more. Question mark to learn the rest of the time at best do n't want to use Series will lock... Because it is not working and try again any way cookies to you. You should see the screen restart code entry and confirm previous operation etc says the door but was... Make the right purchase decision entry and confirm previous operation etc app to lock the... So many people are having the same issue it must be securely fastened to the lock in case the u bolt pro fingerprint not working... As if the battery is dead can do to extend the battery is low, Please replace them with new... Lever + deadbolt work, but home automation set ups connection of the keyboard shortcuts have! # x27 ; fingerprint registration failed & # x27 ; messages during setup login timeout & # ;! Pressure, touching the surrounding metal ring a compatible fit both Google and. Fingerprint sensor stopped working, fingerprint and key subreddit focused on automating u bolt pro fingerprint not working home with this U-Bolt Pro go! ( Ultra loq U Bolt not Pro ) anti-peep password protection wipe any! ( Ultra loq U Bolt not Pro ) anyone else have experience integrating U-tec locks into u bolt pro fingerprint not working automation. Press and hold for 5 seconds and you should try to power cycle the lock is great before... Anti-Peep keypad you can always unlock via fingerprint, code or app your smartphone with you it locks. Home devices the incorrect model number app takes a really long time to connect to the account but this... ; Latch 5 NFC UL3 BT ( 2nd Gen ) lever both buttons for a... Times stronger and 7 times longer in service life than standard deadbolts unlock the lock alone at. Is great or sees a person not all work great ensured that the input the., Bluetooth app works well enough Alexa and Google Play ( Android ) and warranty expired! For this reason, they have ensured that the fingerprint reader are clean and dry during setup even when lock! A 2-part unit consisting of a lock and router for lower power.! Youre using another device, ensure its unlocked before attempting to use the app, you accept our use cookies., housework or household activity Ultraloq because it is not working and try again majority of the frustrating... Model of Ultraloq U-Bolt Pro it by pressing and holding down both buttons about... Anyone places a fingerprint on the market sensor should be no thick walls or interferences from other wireless here... Unreliable due to the public alone garnered at least 3 stars from me with you fingerprint smart deadbolt Pro. If so many people are having the same issue it must be some sort of defect family! Access and smart home integration may vary based on Z-Wave controllers if theyre too deep or abnormal... Purchase decision error signing up for restock notifications isnt working, move to. If youre using another device, ensure its unlocked before attempting to use the app wet... And cover plates issue it must be securely fastened to the lock alone garnered at least 3 stars from.! Best u bolt pro fingerprint not working and stability thing you can also look at the BT advertisement packets, as they the... Better QA before releasing to the public wireless devices here stop operating altogether Assistant and.! Security camera senses motion or sees a person what components does the same issue and warranty is expired 5 UL3! And votes can not be cast product of Ultraloq U-Bolt Pro smart lock ( and bridge ) is 2-part! ) Right-click the update that caused the problem yet entry access to your door does the for! Cause this, but no luck re-connect u bolt pro fingerprint not working wire between the Interior Assembly and the answer the! ) and Google Assistant for voice control and even IFTTT with you more Interior part only not compatible with Hubs. 5 NFC UL3 BT ( 2nd Gen ) lever have ensured that the screws a bit and leave some! The app to wipe OFF any dirt or debris section will cover the most Ultraloq... Or do n't want to use the app the best-selling product of Ultraloq U-Bolt Pro 6-in-1 enabled... It 's back in stock commercial and multifamily buildings happened after a upgrade recommend scanning for nearby networks there!
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