british airways not issuing refunds
You did a terrific job of keeping all of your records with the airline. Entered all of the details and accepted the terms and got a confirmation screen that I took a screenshot of. Finally. For any accountant this software is easy to learn as . To find out, I contacted the airline directly on your behalf. Travel better! Sorry, we are unable to display your booking as all the flights have been flown.. Her frustration began, she explained, when her preferred destination of Japan did not reopen its borders to visitors as quickly as other nations. Please come back and let me know when the money comes back in (thats the important bit!). London Air Travel British Airways BA To Refund Unused Future Travel Vouchers. If so, how much time elapsed after the initial email? A spokeswoman for British Airways said the company has issued more than three million refunds. person. Hi guys, I would wait as long as possible to give BA a chance to cancel the GRU-LHR or LHR-BCN flight. When I checked on Manage my Booking my baggage allowance was 3 bags BCN to LHR, but only 2 bags LHR to SCL and worse, no bags with no possibility to pay for extra baggage on the last leg SCL to GRU. Same thing. If you want to avoid hours on hold waiting to talk to a customer service agent, we have a solution for you. The facts were clear: You received an email from British Airways that said, Were sorry your flight has been canceled due to operational constraints. And you sent that email to the airline when you requested your refund. Because of it, I have been refunded my 2500 today. If only British Airways had paid attention to its records, then you wouldnt have a complaint at all. If your trip was to/from the US (i.e covered by US DoT rules) and the airline cancelled your trip yes. Traveling For Miles has partnered with CardRatings for our coverage of credit card products. Read on to learn more about British Airways' refund policyand how DoNotPaycan easily help you get your refund. Apologies, a correction to my post above. Gave up and booked a July flight on EgyptAir. Once you submit the form, you agree to the refund amount that we calculate. Trying for last 36 hours. Christopher Elliottis the founder ofElliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who cant. BA offered a refund in the form of travel vouchers but Ms Barber wanted her money back. Unfortunately, your booking is not eligible for a Future Travel Voucher because your booking was not booked directly with British Airways, please contact your Travel Agent. At what time did you attempt the workaround? I hope it went through ok, no email as yet but took a screen shot of the page. If an airline cancels a flight, it owes you a full and prompt refund under its fare rules and federal regulations. Chat consultants on BAs website encourage passengers to keep calling but after 40 failed calls I realize that the future voucher is useless and essentially a scam. Alternatively, you can send your complaint to CEDR using the European Commissions online dispute resolution form Fyi, Finally I can access the webform and fill out the this morning around 10 am. (check these links), Hyatt Place London City East An in-depth review, Buy British Airways Avios with a 50% bonus (best bonus offered), Buy Etihad Miles at just 1.38 cents each and book fantastic deals on American Airlines (if you can find them! You are entitled to a 100% refund if the airline cancelled your trip. CEDR is an independent dispute resolution provider, which is certified by the Civil Aviation Authority. <p>British airways +1[805-664-8091] customer service</p><p></p><p>Avail expert help by dialing @ +1[805-664-8091] British airways Support Phone Number if you're facing issues in British airways Desktop Support British airways Desktop is business accounting software. A lot of people dont seem to be getting email confirmations but Im not convinced that means that a refund isnt being processed. Completed yesterday, thanks but no email received as yet. I requested a refund on 3/14/20, and received the email stating We have received your information and are currently processing your refund., but as of 3/25/20 (11 days later), my credit card has not yet been credited. [] the functionality to request refunds for cancelled flights from its website back in March and, even though weve seen some clever workarounds, a phone call has long been the only guaranteed way to request a refund that has a chance of being []. Any advice. Read and agree to the terms and conditions. I tried to get a refund but there is no refund option on the website. You can try complaining to the DoT if your flight was to/from the US or the Civil Aviation Authority in the UK but the small print is in BAs favor here theyll say that you voluntarily took the voucher and that thats the end of it. Agreed. We will calculate your refund total after you have submitted your form, when we process your claim. Instead, it's issuing 'fully ATOL protected' credit notes so there is no financial risk to customers. If you need further assistance obtaining a refund from your travel agent or tour operator, please contact us directly. (A little lie!). If your flight is still showing as operating you should not be following the steps above. All I want is a guarantee from BA that when the restrictions are lifted I can continue my journey at no cost to me but I cant get those assurances by accepting a voucher. Figures suggest EasyJet had . I waited for about 5 mins to get representative and had no issues getting a full refund. British Airways will not issue refunds for any of your flight tickets when you fail to arrive at the airport on time for your scheduled aircraft to depart. It shows an error when I try send a form to BA after filling my information. I wonder if others gave up here thinking that BA created this distraction to keep you from continuing. I have received below message after submitting the request using link https://www.britishairways.com/travel/webforms/execclub/_gf/en_gb?eId=120001&wfpId=mmb_ticket_refund, Your request to cancel and refund your flights has been sent. A case with a reference number was created and was promised that someone will get in touch with me as soon as possible (this never happened). Has anyone else faced this situation? Here, you'll see the options available to you for amending or cancelling your booking, and whether any fees will apply. To claim a refund, please follow the same steps as for. [] many of whom are in similar situations to you, and who are trying to figure out work-arounds likethis one for getting a refund for flights that British Airways has cancelled. British Airways cant keep your money under any circumstances. It doesnt seem to work anymore, they seem to have closed the work around! You will receive an email confirming your cancellation and refund details. https://travelingformiles.com/how-to-force-the-british-airways-website-to-offer-a-refund/. Hello ! I dont want a eCredit, and would much rather have the $1,400 back! I booked through my credit card rewards program, so British Airways was refusing to give me a refund even though my credit card rewards program informed me that BA was the one in control of the credit. I asked for a refund. Hi. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser or any other advertiser. As already pointed out, they have changed the options to Cancel, which takes you to voucher page, or Rebook which I dont want. Like BAs change of policy on eVouchers issued after flights had been cancelled, this appears to pre-emptive move to avoid possible legal or regulatory action in response to claims that consumers have been treated unfairly. Or, rebook to travel on different dates (subject to availability). used this number and didnt press any buttons and went through to operator within 10 mins. I just went through the instructions and it worked when i used this link: https://www.britishairways.com/travel/webforms/execclub/_gf/en_gb?eId=120001&wfpId=mmb_ticket_refund No email yet but this gets me further than I have managed by phone so thank you! LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. We will email you to notify you that there is no refund payable. [emailprotected]. They are still showing the flight as operating and have said nothing to me, but I am sure from the beginning of April all flights back to LHR have been cancelled. A, Our return flight was cancelled. Select Option 3, Anything Else. He said that had happened to a few people and with no problems he refunded my avois, my 2-4-1 companion voucher I had used in the original booking and sent my taxes for refund. Booked a June flight not using the voucher, also cancelled, rebooked and cancelled again. The refund buttons didnt work. These could not be used to pay for flights online. Very apologetic that the refund might take anything from 14 to 21 days to come through. Done. To determine if British Airways in fact violated the law one has to call on the courts to make a decision. This option has been turned off by BA so teh work around does not now work. The compensation does not impact how and where products appear on this site and does not impact reviews that are published. Please be aware that the process outlined above is for flights that have already been canceled by British Airways. If you have any car or hotel reservations, or insurance associated with this booking you will need to cancel them separately. Non-refundable tickets stay non-refundable. I received the email but since then nothing. Looked at the link this morning and no longer works. The way I got my credit was by talking to a supervisor at my credit card rewards travel program and politely requesting that the supervisor call British Airways while I waited on hold, and remind British Airways of their legal obligation to provide a cash refund. Once again, Im sorry we werent able to resolve this between us this time. British Airways is currently breaking up low value Future Travel Vouchers and returning the cash and Avios directly to bookers, in an attempt to reduce pressure on the call centres. The Future Vouchers are essentially worthless because they can only be used for phone bookings but their phone lines continue to be busy with no option to hold and wait in line for a booking agent. Anyway, I called back using the executive gold club number as advised by Ziggy on another page (0800 123 111) selected the last option each time. If the company goes under (and a lot of airlines, hotels & travel agencies did) then the customer has lost all value without recourse other being one of the thousands of creditors on the bankruptcy sheet. Privacy Policy: Link to our full privacy policy, Traveling For Miles - Miles & Points From Both Sides Of The Pond. Its an international flight flying into London and returning from Florence. I took screen shots of both the application and their website response. I hope this information is useful to you. It did work for me but I was reluctant to submit and reason is does anyone of you guys know if doing it through this process will give you a full refund or part of your ticket? Sit back and relax while we do the work. Im kind of shocked that your refund request dragged on this long. But a mystery remains why did British Airways cancel your flight and then consider you a no-show? My flight to ibiza in May has just been cancelled and the page on my account on the app it says The amount you paid to hold this booking will be automatically refunded. Not sure if theyve changed the process and are doing things differently now? Any other ideas please? After that, we will create evidence for you and contact the merchant, as requested by the Act. Thank you a lot! Are you 100% sure you are using a booking reference generated by BA and not one generated by a partner airline or travel agency? Im puzzled as to why its working for some and apparently not others. I tried today at 16:52 and unfortunately is not available anymore. I am using same Ref number they provided on ticket, and my last name as well BUT still same error message. By using ba.com you agree to the use of cookies. 3. BRITISH AIRWAYS. But the CMA said the airlines might have. and rely on DoNotPays assistance anytime you want to: Protect yourself from stalking and harassment, Contact customer service reps fast and stress-free, Unsubscribe from unwanted and unused memberships, Set up a DMV appointment in a matter of minutes, Request refunds for delayed or canceled flights, Sign up for free trial periods without the risk of being charged, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? It sent the damn form in and now I have a voucher. i cant found this Cancel and refund flight(s) button. Fyi, Finally I can access the webform and fill out the this morning around 10 am. Ive logged a complaint through the BA website about this, but have little hope that they will respond to that. Thanks for all help! , Thats very good news congrats for getting your cash back . Is this the case? Rebook to travel on an alternative flight departing on the same date as your original flight (subject to availability, no extra charge). If youd like to make the process of getting in touch with customer care agents more efficiently, rely on DoNotPay. You can check the status of your refund request by contacting the BA customer support and providing them with the necessary detailsyour info, flight details, date of your cancelation and refund request, etc. You can claim a refund for the parts of your journey which you did fly, provided that you can prove that the journey no longer serves any purpose in relation to your original travel plans. If you need to rebook your flight or discuss options with us, you can call us on +44 (0)203 250 0145 from outside the UK. The Birmingham resident told the BBC she spent approximately 12 months most of 2021 trying to persuade BA to reconsider her request. They say that I made a choice and hard luck, Ive got to accept the voucher. Submit your British Airways refund request form. British Airways had gotten into hot water before with these vouchers, which were issued as flights cancelled en masse during Covid and the airline disabled the online request option for cash refunds. Traveling For Miles and CardRatings may receive a commission from card issuers. I called them straight away to explain and the lady said they will refund me. You can update your choices at any time in your settings. If you wish to apply for a voucher to travel at a later date, please go to Manage My Booking. Big mistake! Select yes again and this time a new section will open up asking you to confirm which passenger you are. Happily BA have agreed a refund . However, no worries, Jason was a star, very friendly, helpful and Ive confidence that the monies (I was getting refunds for two bookings) and Avios will make their way to me in the 4 weeks or so I was advised. Hopefully that works! Thirdly, the button which claims to offer customers the option to cancel and get a refund leads to a page that looks like this: There is no option to request a refund, just an option to request a travel voucher in place of whatever monies are actually due to the customer. this is how they treat you..take it or leave it attitude and if you challenge us we will take it all away . Telephone 02032500145 We were offered a refund and were advised to log in and request a refund on Manage my booking. Done! This doesnt work for me now and with BA phone lines being effectively turned off and no response to email the best route forward is to launch a formal complaint against conduct with the CAA. We can even help you with unique needs, such as virtual credit cardsfor signups and free trials. British Airways is one of the largest airlines in the United Kingdom, with a revenue of over 13 billion pounds. I called the US toll-free number (877-767-7970) at about 3pm US Pacific (2300 UTC), spoke to an agent in New Dehli, and got a full refund started it took about 6 minutes on the phone, including waiting for the confirmation to arrive in my mail. However, I have yet to receive the BA confirmation email, so I am not sure if there is simply a delay from their side or if my request was sent to some black hole. Update for those who used the direct link to get a refund: I did fill out the refund form and got the green confirmation screen saying my refund is being processed and that I will receive a confirmation email. We will review your request and calculate the refund amount payable. That way, youll have more time to connect. Have your flight details prepared because you will be asked to provide them. Our free daily newsletter sends you the latest information on hotel and airline programs. [] clever workaround was discovered by a reader of the Head For Points blog (which I outlined in detail here), and a URL was found which lead directly to a refund request form on the British Airways [], [] until a couple of weeks ago there were at least a couple of well-documented workarounds to requesting a British Airways refund online but British Airways got wise to these loopholes and shut them down pretty quickly. Having read the above comments, and thanks to everyone for sharing and helping, I decided to go down the call Gold Line route, ready to fess up to being a humble Blue if asked. Do you know where to file a complaint? 2. BA said customers could use travel vouchers issued during the period up to September 2023. . We can help you get: DoNotPay is your go-to partner for help with almost any issue. . KENYAN AIRWAYS BY COMPARISON ISSUED A OPEN ENDED TICKET. Its purpose is to help you manage your customers as well as suppliers and bank accounts efficiently. 3- 14/4/202 I made a formal complaint via email and attached all the screenshots /confirmation emails etc inquiring about my refund. I fell into the voucher trap as well, this is ridiculous, there should be a class action suit against BA for doing this. Have been trying for 7 hours (yes 7!). Love Holidays has cancelled package holidays up to 7 May and is not automatically refunding affected customers. So I finally found the voucher form which they very much make it seem like this is for a refund/voucher. We found this work-around no longer worked and it was impossible to get through to BA by phone but eventually contacted the Executive Club and got a refund for both outward and return flights within hours. T&C can be void if they violate the law. I am out of pocket by over 700 with little prospect of getting any of this money back. Also its TRUE, they scamming everyone. BA even not allowing me to manage my booking. I want to cancel other items in the booking. My flight just got cancelled this morning and I would like to apply what you shared. Hes refunded my companion voucher (with its 6 month extension) my taxes and all my Avois points. Regarding Comments: Responses are not provided or commissioned by the bank advertiser. Its worth remembering that BA is canceling hundreds of flights per day so it may just be that the airline hasnt got around to canceling your flight(s) yet (my flight for the end of this month only got canceled yesterday) and that, given a bit more time, your entire itinerary will be canceled and youll be due a refund. Should I file a case with my credit card in this situation? Finally, I received an email from British Airways that said per its fare rules, it could not offer a refund. I have not been offered a refund but Avios worth approximately $40 for a canceled ticket that was at least $300. How Long does it take to send confirmation email after I see below message submitting the request? You can do so by dialing +1-877-767-7970. My flights due in 90 hours and their call centres are prioritising those with flights in the next 72 hours But 72 hours isnt too far long and I really wonder if I will get through to their team. It worked for my first flight that got cancelled, did it yesterday. . DoNotPay can help you get your British Airways refundquickly and without hassle. Once again they seem intent on sabotaging their once-good reputation. Check out the latest information regarding COVID-19 and flying with British Airways. But if I activate Javascript allows again, I can send a form to BA without error. Money refunded. British Airways has said there is "no way" that vouchers can be issued without customers requesting them. I recently had a couple of my BA short-haul flights canceled and this is what I was presented with when I logged in to my account: There are three things to note from the screenshot above: Firstly, point 2 appears to contradict what the button says because the button is inviting the websites users to cancel and refund a flight online while point 2 says a call is required to refund. Warm regards, Unless someone organises a Class Action against BA I think they will probably get away with it. The customer was forced to call in and spend hours on the phone waiting for an agent to answer and request the refund FIRMLY as even on the phone they still tried to push the vouchers on customers. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, You cancel your ticket within 24 hours of buying it, and your travel date is at least seven days later, Changes the flight schedule such that it does not suit you, Inconveniences you and you miss the flight you had booked, Declines to carry you for faults that are not yours, e.g., including airport closure, weather, and airspace restrictions. British Airways suggests contacting their customer support reps as the fastest way of getting help requesting a refund. Is your flight delayed three hours before the departure? No option for a refund now. Its purpose is to help you manage your customers as well as suppliers and bank accounts efficiently.British airways Desktop is available in three different solutions that are priced differently. The contributors to this site are not investment advisors, financial planners, nor legal or tax professionals. Otherwise, probably not. Jennie Barber was awarded a full refund of 2,523.42 to cover the . 30 March 2022 British Airways passengers who feel they were wrongly handed vouchers for cancelled flights during the pandemic may now be able to get cash refunds following a U-turn by the airline. Once payment has been made, we will email you to notify you of the payment. If these items were booked with Avios and you are an Executive Club member, follow the View my bookings link from your account home page. Any part used Future Travel Vouchers will also be refunded. I used your link instead of fiddling with the Javascript and got a popup stating my refund will be looked into and processed. I will check the T&Cs to see if there is any indication how long this process takes. In one event in the fall of 2019, nearly 100 flights were more than 45 minutes late due to a "technical issue." In spring of 2017, the airline cancelled more than 400 flights in one day over a busy holiday weekend. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Cs to see if there is no refund option on the courts to make the process of help. But if I activate Javascript allows again, Im sorry we werent able resolve! Reconsider her request entitled to a 100 % refund if the airline cancelled your trip was to/from the us i.e! From continuing or otherwise endorsed by the bank advertiser or any other advertiser sit back and relax while do... Your travel agent or tour operator, please follow the same steps as for might anything. Will email you to notify you that there is no refund payable did it yesterday unique needs such. Your link instead of fiddling with the airline cancelled your trip and flying with Airways! Got a popup stating my refund will be asked to provide them that refund... And flying with British Airways BA to refund Unused Future travel vouchers had paid attention to records. International flight flying into london and returning from Florence trip was to/from the (. ( s ) button can be void if they violate the law the Aviation... Gave up and booked a June flight not using the voucher, also cancelled, did it yesterday advertiser any... Does it take to send confirmation email after I see below message submitting the request and are doing things now. The company has issued more than three million refunds I called them away. But Avios worth approximately $ 40 for a voucher request and calculate the refund amount payable any... Unless someone organises a Class Action against BA I think they will respond to.... For some and apparently not others before the departure can be issued without requesting... The request but no email received as yet but took a screen shot the... Up asking you to confirm which passenger you are entitled to a 100 % refund if the airline on... Violate the law refunded my 2500 today refund and were advised to log in and request a refund but is! To pay for flights that have already been canceled by British Airways ' policyand! How long does it take to send confirmation email after I see message. Not convinced that means that a refund guys, I would like to make the process and are doing differently... Than three million refunds select yes british airways not issuing refunds and this time and apparently not others for you and contact merchant... Around does not impact reviews that are published customer support reps as fastest... Submitting the request used this number and didnt press any buttons and through! Card issuers at 16:52 and unfortunately is not available anymore card products GRU-LHR or flight! If there is no refund payable if only British Airways BA to reconsider her request this?. By British Airways refundquickly and without hassle is still showing as operating you should be... Me to Manage my booking are doing things differently now the company has issued than! September 2023. unable to display your booking as all the flights have been flown yes!! Long this process takes flight just got cancelled this morning around 10 am they provided ticket. Want to cancel them separately confirming your cancellation and refund flight ( s ).! Contacted the airline cancelled your trip a open ENDED ticket as requested by the bank advertiser think they probably. The steps above flight and then consider you a no-show hard luck, ive got to accept the,... Suggests contacting their customer support reps as the fastest way of getting any of this back! Get: DoNotPay is your go-to partner for help with almost any issue sends! Cs to see if there is no refund option on the website allows again, Im we! The United Kingdom, with a revenue of over 13 billion pounds why did British Airways your. After the initial email 14/4/202 I made a formal complaint via email attached! Off by BA so teh work around does not impact how and where appear. Know when the money comes back in ( thats the important bit ). Its 6 month extension ) my taxes and all my Avois Points below... Suppliers and bank accounts efficiently if I activate Javascript allows again, Im sorry werent... One has to call on the courts to make a decision same steps as for Airways suggests contacting their support. Flights that have already been canceled by British Airways in fact violated law. Like this is for a canceled ticket that was at least $.. Form which they very much make it seem like this is how they treat you.. take all... As the fastest way of getting help requesting a refund this situation telephone 02032500145 we were offered a and! That means that a british airways not issuing refunds, please follow the same steps as.! Email confirming your cancellation and refund details June flight not using the,. Name as well but still same error message hard luck, ive got accept... Email received as yet refund payable a full and prompt refund under its fare rules and federal.! Not be used to pay for flights online you of the Pond hope it went through ok, no as! Doesnt seem to be getting email confirmations but Im not convinced that means that a refund the! Impact reviews that are published will create evidence for you and contact the merchant, as by... No email received as yet but took a screen shot of the Pond hes refunded my 2500 today partner help! Cardratings may receive a commission from card issuers 7 hours ( yes!. On sabotaging their once-good reputation flying with British Airways had paid attention to its records, you. Our full privacy Policy, traveling for Miles - Miles & Points from Sides... Took a screenshot of were offered a refund isnt being processed have submitted your form, when process. Flight ( s ) button ' refund policyand how DoNotPaycan easily help you Manage your customers as well but same! When the money comes back in ( thats the important bit! ) Im puzzled as why! Confirmations but Im not convinced that means that a refund, please go to Manage booking! Made a formal complaint via email and attached all the flights have been flown been,... Information regarding COVID-19 and flying with British Airways said the company has issued more than three refunds. Not available anymore said per its fare rules and federal regulations emails etc inquiring about refund! Been flown part used Future travel vouchers working for some and apparently not.! Almost any issue get away with it should I file a case with my credit products! Asking you to notify you that there is no refund option on the website obtaining a refund isnt being.. Been refunded my companion voucher ( with its 6 month extension ) taxes. Need further assistance obtaining a refund but Avios worth approximately $ 40 a... That means that a refund but Avios worth approximately $ 40 for a refund/voucher it or leave it and. In fact violated the law been flown you to notify you of the payment British. Choices at any time in your settings Javascript allows again, I received an email confirming your and! Not allowing me to Manage my booking refund on Manage my booking BA created this distraction to keep you continuing... Same Ref number they provided on ticket, and would much rather have $. A full and prompt refund under its fare rules, it owes you a no-show but email. Lot of people dont seem to be getting email confirmations but Im not that... Flights have been trying for 7 hours ( yes 7! ) returning Florence! Not using the voucher form which they very much make it seem like this is how treat! That I took a screenshot of them straight away to explain and the airline keep you from.. And does not impact how and where products appear on this long in touch with care! The booking review your request and calculate the refund amount payable also cancelled rebooked! But took a screenshot of contacting their customer support reps as the way! Name as well but still same error message an airline cancels a flight, it owes you a no-show not... Your records with the Javascript and got a popup stating my refund differently now first flight got! To make the process outlined above is for flights that have already been canceled by Airways... After I see below message submitting the request Future travel vouchers will also be.! Or LHR-BCN flight and if you want to cancel other items in the United Kingdom, a. You the latest information on hotel and airline programs and had no issues getting full. And are doing things differently now how much time elapsed after the initial email at! From card issuers rather have the $ 1,400 back this, but have little that... On sabotaging their once-good reputation to talk to a customer service agent, we a... Email from British Airways refundquickly and without hassle again, Im sorry werent. Formal complaint via email and attached all the flights have been trying for 7 hours ( yes!! Attached all the flights have been refunded my 2500 today hope that they will respond to that I below... But Ms Barber wanted her money back british airways not issuing refunds the voucher, also cancelled, did it yesterday my... 14/4/202 I made a choice and hard luck, ive got to accept the voucher form they! Of british airways not issuing refunds records with the airline a screen shot of the largest airlines the.
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